Carolyn

Service Manager

Carolyn started with OHR nine years ago to help out for a few hours a week in the office and has seen her role evolve beyond all recognition.

Now running the servicing department and assisting with scheduling the teams of engineers, no two days are ever the same! 

Carolyn loves time outside of work to ride her horses, enjoy sport and travel.

Susie

Office Administrator

Susie's background is in office management and communications, and she joined the OHR team in January 2020 to support Carolyn and Alex with the growing demands of the business. Her role requires spinning many plates from dealing with the day-to-day running of the office, supporting the director, assisting with finance, HR, fleet management and marketing. 

Susie’s interests outside OHR include time with her young family, long dog walks and dreaming about travel adventures - or at least reading about them.

Tamsin joined the team in 2015 with a background in engineering and environmental studies, as well as being a qualified energy assessor.

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Tamsin is responsible for consultation with customers, taking them through the design process to the production of a detailed quotation. Tamsin is passionate about customer service, and her special expertise is in historic buildings and their thermal performance.

Tamsin enjoys varied interests including Pilates, creative design and anything yarn related!

Ryan

Senior Heat Pump Engineer

Ryan has over 29 years of plumbing and heating experience wealth of experience and joined the team in 2021 as a senior engineer. Ryan has an eye for creative detail and has strong problem solving skills for tricky projects!

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Outside of OHR Ryan enjoys spending time with his young family, gardening and taking care of his many chickens and the new litter of puppies!

Harvey

Operations Engineer

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Harvey is also home grown, starting his renewables journey with OHR as an apprentice straight from school eight years ago. Harvey completed his Level 3 qualification in 2020 and in 2021 made the move from 'on the tools' to a more office based role assisting the project management team with scheduling installations, ordering kit and running sites.

Harvey is a skilled engineer and alongside his busy role he is undertaking further studies with a Construction and the Built Environment Higher National Diploma.

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Harvey’s interests include riding motor bikes, socialising and carrying out renovations on his new home.

George is home grown, starting with OHR as an apprentice in 2014 and completing his college qualifications. 

George was shortlisted as Apprentice of the Year at the National Heating & Renewables Awards.  He is now a valued and skilled member of our installation team.

Out of work George enjoys good food, dog walking and socialising.

Rob joined the team four years ago bringing his experience of working on a range of sites and completing his Level 3 qualification.

It's all in the detail for Rob - we are often complimented on his plant room installations and he is exceptionally neat and tidy which is no small feat on retrofit domestic installations.

Rob's interests include anything mechanical along with fixing up motorbikes and cars. He has also recently started a big renovation project on his new home in his spare time.

Toby

Support Engineer & Plumbing Apprentice

Toby joined the team in 2020 in an onsite support role for the engineering team. It didn't take long for Toby to make the role his own and become our expert grounds man. Toby is always one step ahead and has excellent communication skills to keep the office team informed of progress - no job is too big or small for Toby.

Toby is currently undertaking his Level 2 plumbing at Grantham College and also assists our engineers with plant room installations. 

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In Toby's free time he enjoys time with his young family, socialising and good food.